Privacy policy and cookies

In this privacy statement, we describe how Havenways North Oy (“Havenways North”) handles the personal information of Havenways North’s corporate customers, potential corporate customers, partners and representatives of potential partners. We also collectively refer to these individuals in this Privacy Statement as “registered”. We also discuss the mikaelhugg.com cookie policy.

 

Havenways North offers Mikael Hugg’s keynote speeches as well as corporate coaching through mikaelhugg.com.

 

Havenways North may update this Privacy Statement from time to time, for example as legislation changes. Havenways North will notify registrants of material changes to this Privacy Statement.

 

1 Registrar

Havenways North Oy (Business ID 2735590-1) Hietasaarenkuja 3a A1 00220 Helsinki 045 218 9320

 

2 Contact person

Privacy Officer: support@havenwaysnorth.com

Havenways North Oy Data Protection Officer, Töölönkatu 50, 00250 Helsinki

 

3 Name of the registry

Customer and marketing register

 

4 Purpose of the processing of personal data

 

4.1 Existing customers and partners

 

If the registrant is a representative of an existing Havenways North customer or partner, Havenways North will process the registrant’s personal information for the following purposes:

  • Managing and maintaining a customer or partnership relationship between Havenways North and the organization represented by the registrant;
  • conducting customer satisfaction surveys;
  • organizing customer, partner and other events;
  • Providing, selling and marketing Havenways North services (such as sending newsletters and other marketing materials and conducting raffles); and
  • conducting market or other research, statistics and product and service development at Havenways North.

 

The processing of personal data is based on the legitimate interests of Havenways North based on a customer or partnership relationship between Havenways North and the organization represented by the registrant, or on the conduct of direct marketing or research. The processing of registered personal information is necessary to enable Havenways North to communicate with its customers or partners, inform customers and partners about its products and services, and develop its products and services to meet the needs of customers and partners.

 

4.2 Potential customers and partners

 

If the data subject is a representative of a potential customer or partner of Havenways North, Havenways North will process the data subject’s personal data for the following purposes:

  • Marketing Havenways North’s products and services (such as sending newsletters, other marketing materials and event invitations, organizing events, product demos and expert communications); and
  • Responding to contact requests and product inquiries.

The processing of personal data is based on the legitimate interests of Havenways North based on the implementation of direct marketing or a material link between Havenways North and the data subject arising from the data subject submitting a product inquiry or other contact request to Havenways North. The processing of registered personal data is necessary to enable Havenways North to respond to the data subject’s contact requests and to inform potential customers or partners about its products and services.

 

5 Information content of the register

 

Havenways North processes the following personal information about registrants:

  • First and last name;
  • e-mail address and telephone number;
  • IP address;
  • the organization and title represented by the data subject, the title or position of the data subject in that organization;
  • information about participation in customer, cooperation or other events; and
  • information on whether the data subject has refused to send direct marketing messages. as well as any other information provided by the person himself, such as requests for quotations and contacts, as well as information on the use of the mikaelhugg.com website.

 

6 Information sources

 

Information obtained from the data subject himself

Information received from the client company

From public sources (eg the website of the organization represented by the registrant)

Information about the registrant’s visits to the mikaelhugg.com website

Information purchased from a third party

 

7 Cookies

 

Cookies are small text files that a website stores on your computer or mobile device when you visit the website. By using Havenways North’s mikaelhugg.com website, you agree to the use of cookies in accordance with this cookie policy. A pop-up window will appear on the site when you first visit the Havenways North website.

Havenways North uses cookies and comparable technologies in its online service to enable the smooth use and user-friendliness of the online service. In addition, cookies are used for the purpose of analyzing, monitoring and developing the service. Cookies separated the first and the third party. First-party cookies from visiting include online or mobile service, while third-party cookies, belonging to third parties, such as website analytics softwares. North Havenways to use third-party cookies to target marketing and to obtain information about the use of internet and mobile. This means that when you visit our online or mobile services, service providers may set cookies on your device.

 

The following services use cookies on our website:

Google Analytics (Learn more: https://developers.google.com/analytics/dev guides / collection / analyticsjs / cookie-usage? Hl =)

Hotjar (Learn more: https://help.hotjar.com/hc/en-us / articles / 115011789248-Hotjar-Cookies)

 

Havenways North is not responsible for the processing of third party data, cookies or other tracking technologies. In these cases, third parties’ own privacy policies and terms of use apply. You are free to manage and / or delete cookies. You can delete all cookies on your computer or mobile device, and most browsers can be set to block them completely.

 

8 Disclosures

 

Havenways North uses subcontractors and service providers to process the registered data, such as for technical maintenance or to carry out campaigns and direct marketing, in which case Havenways North obliges them to ensure an adequate level of security to protect personal data and to comply with other applicable personal data laws. Havenways North may disclose personal information to third parties in order to fulfill the service agreement. Such parties include, for example, payment intermediation partners, who may act as controllers for personal data required for the operation of payment intermediation. Havenways North may also, on a case-by-case basis, disclose the data subject’s personal data to its partners who organize customer, co-operation or other events who process personal data as data controllers for their own account. In addition, Havenways North may disclose your information in connection with a potential business sale or other business combination to the business purchaser or other relevant party to the business combination.

 

9 Data transfer outside the EU or the EEA

 

Havenways North utilizes the electronic tools of service providers located in the United States to implement electronic marketing and customer communications, which is why the data of a data subject may be transferred to the United States when we use your data for electronic communications. Havenways North’s service providers in the United States are committed to complying with the so-called EU-US agreements. Rules based on the Privacy Shield Agreement to ensure an adequate level of data protection. Other than in the above cases, we may transfer the data subject outside the EU or the EEA if this is necessary for the purposes of the data or for the technical maintenance of the data, provided that the conditions set out in the EU Personal Data Regulation are met, such as .

 

10 Retention period of personal data

 

If the registrant is a representative of an existing Havenways North customer or partner, Havenways North will retain the registrant’s personal information for the duration of the customer or partnership relationship between the registered employer and Havenways North, and up to five years after the termination of the customer or partnership relationship. If the registrant is a representative of a potential customer or partner of Havenways North, Havenways North will retain the registrant’s personal information for as long as the registrant performs the duties associated with the product or service being marketed. If the data subject refuses to process his or her personal data for direct marketing purposes, Havenways North will retain information about the data subject’s prohibition on direct marketing communications.

 

11 Registry security principles

 

Havenways North takes care of the security of personal data through appropriate administrative and technical security measures. Havenways North has limited the scope of the processing of personal data to those persons whose duties include the processing of such personal data. Access to systems containing personal data of the data subject is restricted on the basis of the need for use in connection with work tasks and only with personal usernames and passwords issued separately. Havenways North’s potential partners have limited access to only the necessary personal information with personal IDs and subject to applicable confidentiality agreements. Manual / printed material is kept locked at the controller’s premises.

 

12 Rights of the data subject

 

The data subject has the right at any time to refuse to process his data for direct marketing purposes. If a registrant cancels a newsletter they have subscribed to via the link in it, but has given us a general marketing authorization, the registrant may still receive marketing communications from Havenways North. The data subject may then withdraw his general consent to the contact person mentioned in point 2. In his request, the data subject shall specify the purpose or purposes of the processing for which the data subject objects to the processing of his or her personal data. In addition, if the data subject objects to the processing of his or her personal data for purposes other than direct marketing, the data subject must, when submitting the request, specify the grounds on which he or she objects to the processing of his or her personal data (e.g. Notwithstanding the prohibition on direct marketing, the registrant may still receive other customer communications from Havenways North. In addition, the registrant may receive marketing communications from Havenways North related to their job or area of ​​responsibility, which the registrant can most easily deny using the link at the end of the message they receive.

 

The data subject has the right to request access to his or her personal data or to receive confirmation that Havenways North does not process the data relating to the data subject, and the data subject has the right to have his or her data corrected. This means that if the data subject’s information is incorrect, inaccurate or incomplete, the data subject has the right to request Havenways North to correct or complete the information. The data subject may make a request for verification or rectification to the contact person mentioned in point 2.

 

13 Right to appeal to the supervisory authority

 

If the data subject considers that Havenways North has violated the data subject’s rights under personal data law despite the principles set out in this privacy statement, the data subject may lodge a complaint with the local data protection authority. However, we recommend that you first contact customer service to find out.